and Services
Technical Readiness
Getting ready to relaunch Viva Engage or get started with a brand-new implementation of Viva Engage? WM Reply can help make sure your tenant is set up for success and provide a robust list of best practices to use the tool for your organization.
We’ll ensure your Connections and Settings are configured, including:
- Permissions
- Notifications
- Network Settings
- User Settings
- Content and Security Settings
- Conversation Management
- Live Events
- Analytics
- Roadmap
- Admin Training
Community Management
WM Reply can assist with the management of your Viva Engage Communities over a 9-week period to monitor activity, identify relevant trends and determine the best practice for managing Communities moving forward.
We have defined a list of objectives to support internal communication teams and Community Managers to achieve optimum results.
Objectives:
- Supporting Internal Communication teams with Community Management best practices
- Developing organization-specific best practices and processes for to better manage Communities
- Developing mature techniques to drive greater engagement across Communities
- Increasing engagement with non-announcement type posts
- Executing priority setting Workshops and daily Community activity reviews
- Content Creation for senior Stakeholder Reports and Showcase Support for Internal Promotions
Our Viva Engage Tools
Provisioning Tool
Ensure you have full control over your Communities on the front-end with rules around creating approved communities, applying pre-defined security processes, and installing a setup approval process.
Compliance Center
Leverage the power of Azure and Power Automate to ensure your environment stays compliant. The Compliance Center offers robust benefits including:
- Tracking for Communities created and by whom
- Action lists using automation
- Analytics and insights with Power BI reports
- Complete control and visibility into your environment
Monitoring Bot
With the Monitoring Bot, you can actively monitor all employee Viva Engage posts to look for pre-defined keywords and topics.
The bot processes posts through filters and sentiment analysis and notifies the responsible platform owner with findings. There’s no easier way to manage your Communities!
Solutions and Trainings
Viva Engage Launch | 1-Day Assessment
A discussion and assessment with our Global Viva Engage Experts to uncover your business needs when considering a move to Viva Engage, or increasing your adoption on the platform. We’ve collected the best case studies and work with expert partners to give you the information that matters.
Whether you need to prepare for a launch, shake up your existing Viva Engage network, migrate content from other social platforms or truly mature your network, we can help you unpick what will work best. You will leave the assessment with a report detailing which approach we can tailor for your business.
Adoption and Change Management
As Adoption Specialists, WM Reply supports our clients shape their Viva Engage strategies and drive engagement.
We can help you launch or relaunch Viva Engage with a clear strategy in place and maintain adoption by delivering reinforcement tactics, leadership engagement, and more.
Migrations
WM Reply makes it easy to move from your existing Enterprise Social Network to Viva Engage. WM Reply’s unique migration tool can move you from a variety of platforms to get your employees enjoying the full benefits of a Microsoft 365 platform.
