Viva Engage Offerings
and Services

Technical Readiness

Getting ready to relaunch Viva Engage or get started with a brand-new implementation of Viva Engage? WM Reply can help make sure your tenant is set up for success and provide a robust list of best practices to use the tool for your organization.

We’ll ensure your Connections and Settings are configured, including:

  • Permissions
  • Notifications
  • Network Settings
  • User Settings
  • Content and Security Settings
  • Conversation Management
  • Live Events
  • Analytics
  • Roadmap
  • Admin Training

Community Management

WM Reply can assist with the management of your Viva Engage Communities over a 9-week period to monitor activity, identify relevant trends and determine the best practice for managing Communities moving forward.

We have defined a list of objectives to support internal communication teams and Community Managers to achieve optimum results.

Objectives:

  • Supporting Internal Communication teams with Community Management best practices
  • Developing organization-specific best practices and processes for to better manage Communities
  • Developing mature techniques to drive greater engagement across Communities
  • Increasing engagement with non-announcement type posts
  • Executing priority setting Workshops and daily Community activity reviews
  • Content Creation for senior Stakeholder Reports and Showcase Support for Internal Promotions

Our Viva Engage Tools

Ready to get started on your Viva Engage journey? Explore the variety of workshops and assessments we offer to help you take the first step.

Provisioning Tool

Ensure you have full control over your Communities on the front-end with rules around creating approved communities, applying pre-defined security processes, and installing a setup approval process.

Compliance Center

Leverage the power of Azure and Power Automate to ensure your environment stays compliant. The Compliance Center offers robust benefits including:

  • Tracking for Communities created and by whom
  • Action lists using automation
  • Analytics and insights with Power BI reports
  • Complete control and visibility into your environment

Monitoring Bot

With the Monitoring Bot, you can actively monitor all employee Viva Engage posts to look for pre-defined keywords and topics.
The bot processes posts through filters and sentiment analysis and notifies the responsible platform owner with findings. There’s no easier way to manage your Communities!

Solutions and Trainings

Ready to get started on your Viva Engage journey? Explore the variety of workshops and assessments we offer to help you take the first step.

Viva Engage Launch | 1-Day Assessment

A discussion and assessment with our Global Viva Engage Experts to uncover your business needs when considering a move to Viva Engage, or increasing your adoption on the platform. We’ve collected the best case studies and work with expert partners to give you the information that matters.

Whether you need to prepare for a launch, shake up your existing Viva Engage network, migrate content from other social platforms or truly mature your network, we can help you unpick what will work best. You will leave the assessment with a report detailing which approach we can tailor for your business.

Adoption and Change Management

As Adoption Specialists, WM Reply supports our clients shape their Viva Engage strategies and drive engagement.

We can help you launch or relaunch Viva Engage with a clear strategy in place and maintain adoption by delivering reinforcement tactics, leadership engagement, and more.

Migrations

WM Reply makes it easy to move from your existing Enterprise Social Network to Viva Engage. WM Reply’s unique migration tool can move you from a variety of platforms to get your employees enjoying the full benefits of a Microsoft 365 platform.

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              Before filling out the registration form, please read the Reply Privacy Notice pursuant to Article 13 of EU Regulation 2016/679.

              Specify below your preferences for Terms and Conditions and Privacy

              I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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